Challenge
Users faced complex information density and compliance-sensitive content that made key decisions harder than they should be.
Approach
I used IA restructuring, progressive disclosure, and prototype-led validation to make paths clearer without losing necessary detail.
Outcome
The resulting UX improved confidence in core decisions and gave stakeholders a cleaner path from strategy to implementation.
Interactive Example
Before/After Experience Comparison
Slide to compare this project against a prior-state visual reference. This module demonstrates how Jesse presents UX impact in a narrative format stakeholders can absorb quickly.
Execution Timeline
Design Delivery Story
1. Align
Clarify goals, stakeholder constraints, and user priorities through focused workshops.
2. Model
Create journey flows, wireframes, and information structure that reduce decision friction.
3. Validate
Iterate prototypes with feedback loops to improve usability and confidence before build.
4. Ship
Support implementation and QA so the final experience preserves intent and quality.
Next Case Story
General Mills - Mobile Application
I crafted a mobile-first product experience that makes everyday tasks faster, clearer, and easier to complete on the go.