Electronic Arts, Discovery Channel, Nickelodeon, Mall of America - Cloud

Lead UX Designer & Consultant

Electronic Arts, Discovery Channel, Nickelodeon, Mall of America - Cloud

I modernized Electronic Arts, Discovery Channel, Nickelodeon, Mall of America - Cloud with enterprise-grade UX patterns that improve discoverability, flow efficiency, and cross-team alignment.

User ExperienceDesignWireframesPrototype

Challenge

Legacy structures and fragmented workflows made it difficult for teams to locate information and complete tasks efficiently.

Approach

I combined workflow mapping, interaction modeling, and prototype reviews to simplify complexity and de-risk delivery decisions.

Outcome

The updated experience improved task efficiency, strengthened internal adoption confidence, and accelerated implementation clarity.

Interactive Example

Before/After Experience Comparison

Slide to compare this project against a prior-state visual reference. This module demonstrates how Jesse presents UX impact in a narrative format stakeholders can absorb quickly.

Before design state
After design state
BeforeAfter

Execution Timeline

Design Delivery Story

1. Align

Clarify goals, stakeholder constraints, and user priorities through focused workshops.

2. Model

Create journey flows, wireframes, and information structure that reduce decision friction.

3. Validate

Iterate prototypes with feedback loops to improve usability and confidence before build.

4. Ship

Support implementation and QA so the final experience preserves intent and quality.

Next Case Story

UnitedHealth Group / OptumHealth - Cloud

I designed a healthcare-oriented UX experience for UnitedHealth Group / OptumHealth - Cloud that improves clarity in complex, high-consequence workflows.